
Case
Dental clinic
Industry: DentistryTimeframe: —
Before
Dental clinic
The clinic needed to increase patient flow and encourage appointment bookings.
What we did
Process analysis and staff interviews
Development of a marketing strategy with a referral programme
A content strategy
Optimisation of the client journey
Updated communication scripts and staff training
A chatbot to automate routine tasks
Results
-25%
Marketing costs
+20%
Repeat visits
-30%
Staff time spent on routine
+14%
New clients
Services used
The service areas worked together
Client review
Iraida Rafikova
We were looking for a simple advertising tool, but we got a strategic solution that transformed the business.
Next step
Let's look at your situation
Context first, then decisions and the criteria for judging them.